Frequently Asked Questions

1. What is the legal age to purchase from your store?
You must be 21 years or older to purchase cannabis or vape products from The Big Apple Connect.
2. Do you offer nationwide shipping?
Yes, we offer discreet and secure shipping across the United States where cannabis is legal.
3. Are your products lab-tested?
Absolutely. All our cannabis products are third-party lab tested to ensure quality and safety.
4. What’s the difference between THC and CBD?
THC is psychoactive and causes a high, while CBD is non-psychoactive and offers relaxing effects without intoxication.
5. Can I track my order?
Yes, you will receive a tracking number via email once your order has been shipped.
6. What vape devices do you recommend for beginners?
Disposable vapes or refillable pod systems are great options for beginners due to ease of use.
7. Do you sell Delta-8 and Delta-9 products?
Yes, we carry a full line of Delta-8 and Delta-9 vapes, edibles, and cartridges.
8. Are your edibles vegan-friendly?
Many of our edibles are vegan! Look for the vegan label on each product page.
9. How do I store cannabis products properly?
Store in a cool, dry place away from sunlight and keep sealed for maximum freshness.
10. Do you offer customer support?
Yes, our customer support team is available via email and live chat during business hours.